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Student support

Your student life is about discovery. We’re here to help you every step of the way. From student support services to modern facilities, we aim to make learning with us an enjoyable experience.


The Gateway

Our team is more than just a group of individuals; we are a support system that will be there for you every step of the way. Whether you need assistance in resolving an issue or guidance on your next steps, our team’s mission is to provide you with the help and guidance you need to succeed. So if you need assistance or just someone to talk to - don't hesitate to reach out to us!

Discover gateway



When it comes to research, our library is an absolute treasure trove of resources. You can easily locate the physical library on the first floor of Marsh Wall building, where you'll find plenty of knowledgeable staff eager to help you. The online library offers electronic books, journals, and databases galore. And don't forget about subject and study skills support; with these services at your fingertips, conducting thorough research has never been easier.

Visit our library


Health and Wellbeing

At our wellbeing service, we are dedicated to providing confidential 1:1 support for students both onsite and online. We believe that everyone deserves access to the resources they need to thrive, which is why we offer information, advice, and guidance on a range of wellbeing-related topics. Our doors are open for anyone who wants to make positive steps towards better wellbeing.

Find support for your needs


Careers and Employability

Maximise your career potential with our Careers Services! As our student or graduate, gain access to personalised career support, consultations, CV feedback, interview preparation, workshops, and guest speaker webinars. Confidential and available for up to three years post-graduation. Book appointments, get feedback, and ask questions to kickstart your professional journey.

Find support here


Personal Academic Tutors

Your Personal Academic Tutors (PATs) are here to help you with subject-specific content and coursework through personalised academic advising. Our PATs are highly qualified, possessing rich academic backgrounds and experience that makes them the perfect go-to person when it comes to seeking assistance regarding anything related to course content. So don't hesitate - seek out the expertise of one of our highly qualified PATs today!

Meet your PATs

Three digital coaches sit around a table

Digital Coaches

Our Digital Coaches are a team of our current students who work on projects around the use of technology for teaching and learning. They provide on-spot first level digital support to students across our campus.

Digital Coaches work to positively promote and enhance the student digital experience. You will gain excellent communication skills, and work closely with the digital learning team, which will help any of the many career paths you wish to pursue.

Discover your coach

Student photoshoot about one explaining to another

Digital Learning

The Digital Learning team offers various opportunities for applicants and new students to enhance their digital literacy skills. Through our offer, you can assess and practice your skills and even obtain certifications such as the Microsoft Office Specialist (MOS). Additionally, we provide support through our trained team of Digital Coaches who offer assistance to both staff and students. Contact us at or visit SharePoint if you're a current student.

Learn more here


Student Engagement

The Student Engagement team are here to enhance your student experience and monitor your time as a student with us, from the moment of you arrive through to your graduation. They focus on your attendance and academic performance, health and wellbeing and provide impartial non-academic guidance. Get in touch with Student Engagement at or call on 0207 531 2352.

Please note: Calls to The Gateway, The Library and Reception are recorded for training and quality purposes.