Enrolment

You can view the video guide on how to upload a photo for ID Card below:

Follow our set-by-step guide below on how to reset your password:

• Step 1: Go to https://selfcare.sunderland.ac.uk

• Step 2: Click on Reset forgotten password.
• Step 3: Enter your student email (bi[0000]@student.sunderland.ac.uk) and

• then enter the characters shown on the screen as shown below.
• Step 4: Click next.
• Step 5: You will receive an email with a 6 digits code on your personal email address.
• Step 6: Enter the code you received on your personal email address into box shown on the below.

• Step 7: Choose another password which you will be using to log in to all university systems and applications. The password may be at least 10 characters long and contain a capital letter, small letters, numbers and signs as exclamation mark, etc.
• Step 8: Your password has been reset.

You can view the Internationals Students FAQ guide here(opens in new tab).

You can view the video guide on how to upload a photo for ID Card below:

You can view the Generate Share Code here(opens in new tab).

You can view the Create UKVI account here(opens in new tab).

Follow our set-by-step guide below on how to reset your password:

• Step 1: Go to https://selfcare.sunderland.ac.uk

• Step 2: Click on Reset forgotten password.
• Step 3: Enter your student email (bi[0000]@student.sunderland.ac.uk) and

• then enter the characters shown on the screen as shown below.
• Step 4: Click next.
• Step 5: You will receive an email with a 6 digits code on your personal email address.
• Step 6: Enter the code you received on your personal email address into box shown on the below.

• Step 7: Choose another password which you will be using to log in to all university systems and applications. The password may be at least 10 characters long and contain a capital letter, small letters, numbers and signs as exclamation mark, etc.
• Step 8: Your password has been reset.