Overview
In this course, you’ll dive into key industry topics, including the latest trends and best practices in customer experience management. You’ll also benefit from guest lectures by industry professionals from the University’s global network, providing valuable insights and networking opportunities.
Your learning will blend classroom lectures with field trips, company visits, and exciting challenges like the Santander Enterprise Challenge. Innovative tools such as Virtual and Augmented Reality will deepen your understanding of global tourism.
You’ll develop critical thinking, become an independent learner, and acquire transferable skills that set you up for success. Plus, with work-based practice and flexible assessment options tailored to your learning style, you’ll gain practical experience and the chance to apply your knowledge in real-world situations.