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The Gateway

The Gateway offers advice and information on any aspect of life at the University. They help with anything from financial advice and welfare to visa issues and accommodation.

About us

At Gateway London, we are dedicated to providing exceptional support to all students. Whether you have questions about student discounts, free short courses or anything else, our team is here to help. We provide the required support for academic activity and stimulate personal, social, cultural and cognitive development, ensuring that you are best equipped in your learning environment.

Our services


Additional support and benefits

Find us and get in touch

At Getaway London, your satisfaction is our top priority. We are committed to making your student journey enjoyable and hassle-free. Whether you need troubleshooting assistance or guidance on your next steps, don’t hesitate to get in touch with us today. We’re always ready to help you succeed.

You can find us conveniently located on the fourth floor of the university’s Marsh Wall Building. Our office hours are from 9 am to 5 pm, Monday through Friday. If you’re not near campus, don’t worry! You can also communicate with us via the Compass UoS mobile app for any inquiries you may have.


You can call or email our Student Relations Officers for help over the phone or to make an appointment.

Contact details:
Tel: 0207 531 7333

International student enquiries:
Tel: 0207 531 7333



Please note: Calls to The Gateway are recorded for training and quality purposes. Read more (.pdf).