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What's next

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You'll receive an enrolment confirmation email three weeks before the start of your course.

The email will include a link and your Student Number.

Your password will be the same as from myApplication.

If you haven't received your confirmation three weeks before your start date, please get in touch with the Student Administration team at studentadmin-london@sunderland.ac.uk. Alternatively, you can submit an enquiry through Compass.

As part of enrolment, you'll need to complete a Visa and Document check. The University will send you an email with more detail about this.

BRP cards

You must collect your BRP within 10 days of your arrival in the UK; this can be done at the allocated post office. You will need to bring your decision letter.

Failure to collect your BRP within the specified period will result in a civil penalty and/or a fine and your visa may be cancelled. When you collect your BRP, you should check the following information:

  • Your name and date of birth
  • Type of permit states Student Visa
  • Valid until date

The address where you can collect your BRP is printed on the decision letter you received when your passport was returned by the visa application centre.

If you cannot collect your BRP

You are able to nominate someone else to collect your BRP if you have a serious illness or disability that prevents you from collecting it. They must take your passport as evidence that you’ve entered the UK.

You cannot nominate someone to collect your BRP if you’re self-isolating because of coronavirus. Collect it when you finish self-isolating.

The person you nominate must have one of the following:

  • a passport
  • an EU national identity card
  • a BRP

You can get someone to make the nomination for you, for example a legal representative, charity, employer, college or university.

You’ll be told within 5 working days if the person you nominate is approved to collect your BRP.

If you change your mind, you can still collect your BRP yourself or you can nominate a different person. You do not need to cancel the original nomination.

Report a problem with your new BRP

If there’s a problem with your BRP when you collect it or it arrives, if there are any errors on your BRP, you must report it to the Home Office within 10 days. Otherwise you may have to pay, report it.

You can report online if your BRP does not arrive.

Mistakes in the length or conditions of your visa, If you applied for your visa from inside the UK, you can ask for an administrative review.

Other problems with your BRP

You can report other problems with your BRP online, for example:

  • there’s a mistake on it, for example your name, gender or date of birth is wrong
  • your BRP was damaged when it arrived

If your name is long it may appear ‘cut off’ on your BRP. This is not a mistake - it is because there is limited space on the BRP card. However, if there’s a spelling mistake, you must report it.

You can get someone to report the problem for you, for example a legal representative, a charity, employer, college or university.

The Home Office will email you within 5 working days to tell you what to do next. It’ll take longer if you do not give an email address.

Flying start and induction

Once you've enrolled, you'll be sent information about Flying Start.

The programme is your guide to everything you need to know about the University of Sunderland in London. You can access it through our Virtual Learning Environment, Canvas.

We'll be holding live drop-in sessions to introduce you to your University team, as well as sharing further guidance to make sure you have a successful start to your academic life. We recommend you take this opportunity to ask questions you might have.

We'll send you details about how to book a live-session slot, so keep an eye out. We're looking forward to seeing you there.

Social activities

Our Students' Union have arranged a packed schedule of online activities for Welcome Week.

You can see the full itinerary on the University of Sunderland Students' Union website.

The Union have also just launched their new Buddying programme.

All you have to do to get involved is register for your SU Buddy on the website and leave the rest to us.

We'll look through your interests and your area of study to match you up with a Buddy who can help make the most of your time with us.

Coming to a new country can be difficult in normal times. We know that self-isolation can make this even harder.

We encourage you to join in with activities and reach out to us if you need anything. Self-isolation doesn't have to be lonley.

For more information visit the Get a Buddy page.

Emergency Contact

We know that self-isolation can be daunting. If you have an urgent matter you need to talk about outside of normal working hours (9am to 5pm), please call our 24-hour emergency support line on 0191 515 2028. 

You'll be put through to a member of the University of Sunderland's Security team

If you're going through health-related issues or starting to feel unwell, please call 111 for information about your symptoms.