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Student space

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Published: 11 November 2020

Student using a phone

The Health and Wellbeing team are back, this time to tell you about a fantastic service available to all university students.

Student Space is a free mental health resource you can access while you’re studying with us.

“During the COVID-19 pandemic, all of us have experienced an understandable need to feel supported.

It’s caused a huge amount of uncertainty and disruption in our lives, meaning it’s never been more important to look after our overall wellbeing.

Dealing with that uncertainty, especially as university students working towards your degrees, has been tough. But there are systems in place to support you during this time.

Student Space

Student Space is an initiative set up by the UK’s leading student mental health charity – Student Minds.

You’ll be able to find advice and guidance on coping with mental health while you’re studying. They also have a huge range of webinars to explore along with contact details for further support.

The programme has been funded by the Office for Students and the Higher Education Funding Council for Wales and is available to any student in higher education in England and Wales.

The platform gives you access to resources on:

Get in touch

If you’re looking for more personal help, the team at Student Space have several ways you can get in touch:


A free and confidential support line you can call between 4pm and 11pm every day: 0808 189 5260 to speak to a trained volunteer.


You can also get in touch with them via email at They aim to get back to you within 24 hours.


Text ‘STUDENT’ to 85258 and you’ll get an automated response asking you to explain what you’d like to speak about.

The system will find out more about you before putting you in touch with someone who will listen to you without judgement.

This usually takes about five minutes but could take longer if they’re busy.


Finally, there is a webchat service you can use between 4pm and 11pm daily.

It’s important to remember that you are not alone. The University of Sunderland in London’s Health and Wellbeing Team are here to support you too.

You can book an appointment to speak with the team through Compass, email them at or call on 0207 531 7343. Find out more by following #WeAreSunLon on FacebookTwitter and Instagram.